全职 Customer Service Officer 工作, 薪水, TTM Technologies Malaysia Pulau Pinang 公司招聘中 - Ricebowl

Order Management Order Entry: Receive customer PO, conduct PO review, input customer PO into the Oracle system, and book the Sales Order.

Maintain sales orders in the system. Reschedules: Support and coordinate customer reschedule requests and internal reschedule requests between the customer and the factory. Update reschedules in the Oracle system.

Delivery: Follow up with the Production Planning team and Logistics team to ensure on-time delivery to customers as per committed schedules. Customer Representative (Coordination & Response) Serve as the primary contact window in the factory, coordinating with corresponding departments to fulfil customer requests and provide timely responses to ensure customer satisfaction. Communication Act as a bridge between customers and the factory, facilitating efficient communication among customers, the Sales team, and the factory during daily operations.

Customer Service (Account Management） Provide excellent service and support to external customers and internal customers (Sales team). Collaborate with Sales/CR to effectively manage assigned customer accounts for business growth. REQUIREMENTS: Work Experience: Minimum 1-2 years of customer service experience, preferably in the electronics industry.

Education: University Degree; no specific major required. A major in Business or Trading would be advantageous.