- Selangor Shah Alam Selangor Malaysia
Ainoviq Resource Hiring! Full Time Collection Officer in Selangor - Ricebowl
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Job Description
Responsibilities
Job Description
* Handle inbound and outbound calls regarding overdue accounts and outstanding payments.
* Follow up with customers on payment commitments and repayment schedules.
* Negotiate suitable repayment arrangements with customers professionally.
* Update customer account information and maintain accurate collection records.
* Respond to customer enquiries related to account balances and payment matters.
* Ensure all collection activities comply with company policies and procedures.
* Work closely with internal departments to resolve disputed or problematic accounts.
* Achieve monthly collection and recovery targets (KPIs).
Job Details* Follow up with customers on payment commitments and repayment schedules.
* Negotiate suitable repayment arrangements with customers professionally.
* Update customer account information and maintain accurate collection records.
* Respond to customer enquiries related to account balances and payment matters.
* Ensure all collection activities comply with company policies and procedures.
* Work closely with internal departments to resolve disputed or problematic accounts.
* Achieve monthly collection and recovery targets (KPIs).
Contact
Interested candidates may contact/WhatsApp:
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Job Info & Requirement
Contract Type
Full-time
Job Type
Non-Executive
Experience Level
1-3 years
Job Categories
Customer Svc/Call Centre
Minimum Education Required
SPM
Language Required
Bahasa Malaysia
Nationality Preferred
Malaysians Only
Gender Preferred
All Genders
Own Transport
None
Salary & Other benefits
Salary
RM 1,700 to RM 2,500 per month
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