- Melaka Melaka City Melaka Malaysia

Working Location
Job Description
Responsibilities
Why this Job Exists and why its so critical?
The Outdoor Service Technician role will be mainly focussed on delivering quality Indoor and Door-Step Service to our customers, ensuring satisfaction and delivering technical solutions. Be a Joven Ambassador in providing quality service and face to face interactions with customers.
Job Responsibility
Respond to technical problems and attend to door-step service to customer.
Ensure that all customer service are attended to within 3 days of customer call-in.
Experience on installation and technical hands-on related to electrical appliances.
Work in line with Service Coordinator to maintain quality standards in service.
Ensuring all customer services are attended to promptly and satisfaction maintained.
Job Requirements:
Candidate must possess at least a SPM/Higher Secondary/STPM/"A" Level/Pre-U, Professional Certificate, Diploma or Advanced/Higher/Graduate Diploma in Engineering (Mechanical), Engineering (Electrical/Electronic), Professional Certificate in Electrical or equivalent.
Required language(s): English.
Preferred language(s): Bahasa Malaysia
At least 2 year(s) of working experience in the related field is required for this position.
Applicants should be Malaysian citizens or hold relevant residence status.
Preferably Junior Executives specializing in Maintenance/Repair (Electrical Appliances) or equivalent.
Candidates must possess own vehicle (car) and willing to travel.
Work experience related to outdoor servicing.
Full-Time positions available.
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