Full Time Customer Service Executive - BD Executive Jobs, in IQ Group Bayan Lepas - Ricebowl

Responsibilities:

• Focus on customer service related activities; include order processing, supply chain management, inquiries, quotations, customer complaints and overall order tracking management.

• Collaborate with other departments to address customer needs and concern.

• Prepare to take up full set of account management responsibilities.

• Support department and customer related activities; include customer visit and department activities.

• Total customer satisfaction requirements.

• Business travels as and when required.

Requirements:

• Diploma/degree in business disciplines. 

• Excellent communication skills; both written and verbal.

• Good administration and organization skill with attention to details.

• A team player.

• Initiative to work with minimum supervision. 

• Ability to interpret and summarize complex documents/situations into workable action items and seeing through the process.

• Ability to create business presentation needs.

• Advanced Microsoft Excel knowledge will be an advantage.

• Candidates who are available immediately are encouraged to apply.

• Mandarin speakers are required for this role to effectively communicate with Mandarin-speaking clients.

Benefits:

• 13th Month Bonus

• Permanent role

• Flexible working hours

• Meal allowance

• Dental/optical benefit

• Health checkup

• Medical coverage

• Festival gifts/birthday gifts/company dinner/team building

• Free parking