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Volvo Trucks Malaysia Hiring! Full Time Service Market Intern in Selangor - Ricebowl

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Working Location

  • Shah Alam Selangor Malaysia

Job Description

Responsibilities

INTERNSHIP OPPORTUNITY – SERVICE MARKET

Company: Volvo Malaysia
Internship Duration: 4–6 months (Preferably 6 months)
Intake: May - June 2026
Location: Shah Alam, Selangor
Allowance: RM1,000 per month

About the Role

Volvo Malaysia is seeking a proactive and detail-oriented Service Market Intern to support our aftersales operations. This role will give you hands-on experience in parts management, inventory reconciliation, order processing, and sales reporting. You will work closely with internal teams and external dealers to ensure smooth service market operations while gaining valuable exposure to real-world business processes.

Key Responsibilities

1. Data & Document Management
-Update K1 reference numbers in VIPS before submission to LHDN, ensuring accuracy and timely updates by the 15th of each month.
-Check and file DSV documents, including invoices, delivery notes, and credit notes.

2.Inventory & Reconciliation
-Prepare monthly inventory reconciliation reports (feeder system vs SAP) and ensure results are accurate.
-Follow up on GR reconciliation with all dealers on a weekly basis.
-Manage CORE return processes from dealers, including approvals and follow-up actions.

3. Order & Pricing Coordination
-Issue invoices and credit notes for RT parts, AdBlue, and lubricants ordered by dealers.
-Provide RT pricing to relevant stakeholders when requested.
-Place orders in EBD for lubricants, AdBlue, and other related products.
-Follow up on ETA for parts based on reports from DC SML.

4. Reporting
-Generate and update sales reports for all dealers from GDS after each closing cycle.
-Prepare sales performance reports from RAT upon request.
-Upload daily sales dashboard updates to SharePoint.
-Prepare monthly parts promotion reports.
-Perform data analysis and visualization to identify trends, KPIs, and insights that support management decisions.

5. Ad-hoc support
-Assist the Service Market & Business Analytics team with any other related tasks as assigned.


Requirements

-Currently pursuing a Diploma or Degree in Business, Supply Chain, Logistics, Accounting, or related fields.
-Strong attention to detail and organizational skills.
-Familiarity with data visualization tools (e.g., Power BI, Tableau)
Proficiency in Microsoft Excel; knowledge of SAP, GDS, VIPS, CMS, or SharePoint is an advantage.
-Good communication skills and ability to work with cross-functional teams.
-Ability to work independently in a fast-paced environment.

Benefits

-Monthly allowance of RM1,000.
-Practical exposure to parts management, aftersales operations, and ERP systems.
-Experience working in a multinational corporate environment.
-Development of analytical, reporting, and coordination skills.

Important Information

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