Swagelok Malaysia Hiring! Full Time AI Automation Engineer in Selangor - Ricebowl

About the Role

You'll be the hands-on builder in our newly formed Automation function. Where the Head of Automation sets the direction, you make it real — designing, building, and deploying AI-powered solutions that improve how we serve customers in the oil & gas and semiconductor industries.

This is an early hire in a greenfield team. You'll have real ownership, work across the business, and see your work go directly into production.

What You'll Build & Run

AI & Automation Development

• Build and deploy AI-powered workflows across sales, service, and operations (e.g. quoting automation, service recommendation engines, document intelligence)
• Integrate AI tools and APIs into existing systems (CRM, ERP, customer portals)
• Develop RPA or low-code automations to eliminate repetitive manual processes
• Maintain, monitor, and iterate on deployed solutions

Data & Integration

• Work with structured and unstructured data (equipment specs, service histories, pricing data, contracts)
• Build pipelines and integrations between internal systems and external tools/APIs
• Ensure data quality and reliability for AI model inputs

Collaboration

• Embed with sales and service teams to understand workflows and identify automation opportunities
• Translate business requirements into technical specs — and back again
• Support the Head of Automation in evaluating vendors and new tooling

What We're Looking For

Must-haves

• Hands-on experience building and deploying AI/ML or automation solutions in a production environment
• Familiarity with LLM APIs (OpenAI, Azure OpenAI, or Anthropic) and prompt engineering
• Experience with API integrations, workflow automation tools (e.g. n8n, Zapier, Power Automate), or RPA platforms
• Ability to work independently and navigate ambiguity — this is not a ticket-driven role
• Strong problem-solving instinct; can break down a messy business problem into a buildable solution

Good to have

• Experience with CRM/ERP systems (HubSpot, SAP B1, Kissflow, or similar)
• Familiarity with industrial, distribution, or B2B services contexts
• Exposure to document processing (OCR, LLM-based extraction) or predictive analytics
• Basic understanding of oil & gas or semiconductor supply chain workflows

What Success Looks Like (Year 1)

• First automation live within 90 days — small, impactful, in production
• 2–3 revenue-enabling solutions deployed by end of year
• Clean, maintainable codebases with proper documentation
• Trusted go-to person for "can we automate this?" questions across the business
• Actively contributing ideas — not just executing specs

Why This Role

• Founding team member — your work shapes the function from day one
• Direct exposure to a senior leader with full mandate from the business
• Real problems in a complex industry — not toy datasets or internal dashboards
• Clear growth path as the team scales