WSH EXPERTS PTE. LTD. Hiring! Full Time License Processing Officer in Central Region (Singapore), Earn up to SGD 2,300 - Ricebowl

1. To process new and renewal applications for licenses for any
of the licensing regimes regulated by the Authority in
compliance within the service turnaround key performance
indicators as defined by the Authority
2. To screen applicants and business entities for new and
renewalapplications to assesswhether they meet the fit and
proper criteria for license grant by conducting verification and
screening of applicants (persons, business entities) according
to the standard operating procedures prescribed by Authority;
3. To process employee approval requests by licensees and
operators (eg for Massage Establishments, Debt Collection
agencies).
4. To liaise with other ministries to collate scores for pilot
trials.
5. To trackinfringements by licensees and record the
outcomes of Police'saction taken against the infringements.
6. To prepare replies to service requests, complaints and
feedback frommembers of public, applicantsand/or
licensees as and when directed by the Authority.
7. To process applications for changes, or updates to information
on licenses, or changes to licensing conditions, termination,
suspension, and revocation.
8. To collate and maintain statistic and databases relating to
licensing regimes.
9. To attend to enquiries, feedback and complaints from the
public related to licenses and licensees and repty to these.
10. To send by email or conventional mail the soft or hard
copies of notifications for license approval, rejection or
renewals.
11. To provide basic customer service support for licensing
related enquiries, such as:
1) Provide the caller with thestatus of license
application;
2) Provide guidance to applicants on how to submit
license applications
3) Advise applicants on the information required to
complete the applications