TEAMLEASE DIGITAL SOLUTIONS PTE. LTD. Hiring! Full Time Senior Application Support Engineer (Enterprise Systems) – 12 months contract in West Region (Singapore), Earn up to SGD 8,000 - Ricebowl

Job Summary

We are looking for a Senior Application Support Engineer with strong experience supporting enterprise applications in complex production environments. The ideal candidate should have hands-on experience in UNIX/Linux, Oracle/SQL-based applications, incident management, and production support within banking, financial services, or large enterprise environments.

Key Responsibilities

• Provide L2 production support for enterprise-critical applications
• Investigate and resolve production incidents, batch failures, and application issues
• Perform root cause analysis and coordinate with development/infrastructure teams for permanent fixes
• Support application deployments, change activities, and post-release validation
• Monitor application and batch performance using enterprise monitoring tools
• Handle on-call support activities and critical incident escalations
• Ensure SLA compliance for incidents and service requests
• Work closely with stakeholders, support teams, and business users

Mandatory Skills

• 5+ years of experience in Application/Production Support
• Strong hands-on experience in UNIX/Linux environment
• Strong SQL and Oracle database troubleshooting experience
• Experience in Shell Scripting and batch job monitoring
• Hands-on experience with tools such as ServiceNow, JIRA, Splunk, Grafana, Netcool, or similar enterprise monitoring tools
• Experience handling high-priority production incidents in enterprise environments
• Good understanding of Incident, Problem, and Change Management processes
• Experience working in 24x7 production support model

Preferred Background

• Experience supporting banking, telecom, or financial applications
• Exposure to enterprise-scale production environments
• Ability to coordinate with offshore/onshore teams