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Intertek Testing Services Hong Kong Limited Hiring! Full Time Client Services Coordinator (Softline) in Hong Kong - Ricebowl
Client Services Coordinator (Softline)
Intertek Testing Services Hong Kong Limited
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Job Description
Responsibilities
ABOUT INTERTEK
TOTAL QUALITY. ASSURED.
Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customers' operations and supply chains. Intertek Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enabling our customers to power ahead safely.
INTERTEK.COM
Our purpose is to bring safety, quality and sustainability to life.
About the Role:
As a Sales Support Administrator, you will be the primary point of contact for clients regarding testing inquiries, quotation generation, and sample tracking. You will support the sales and laboratory teams by ensuring the accurate processing of testing applications, maintaining timely communication with clients, and fostering seamless collaboration with internal technical departments.
The Job
Process client testing requests from initial inquiry to final report issuance, ensuring accuracy and timely fulfillment.
Coordinate with the laboratory and technical teams to ensure testing turnaround times (TAT) are met.
Track the status of test samples and provide proactive, accurate updates to clients.
Handle customer inquiries regarding testing services, pricing, and report delivery with responsiveness.
Assist the sales team in preparing quotations, service proposals, and client onboarding documentation.
Provide general administrative support to the Softlines sales team as needed.
The Person
Excellent written and spoken English; fluent in Cantonese and Mandarin.
Strong communication and interpersonal skills, with a customer-service mindset and professional demeanor.
Highly detail-oriented with strong organizational and multitasking abilities (crucial for handling multiple client accounts and test requests).
Proficiency with computers and common office software (MS Word, Excel, Outlook).
Familiarity with the testing and certification industry, or an educational background in Textiles, Clothing, or a related field is a plus, but not required (training will be provided).
A proactive team player who thrives in a fast-paced, collaborative environment.
The Package
5-day work week
14 days annual leave
Double pay
Performance bonus
Overtime Allowance
Medical benefit
Dental plan with discount
Life insurance
On-the-job training
Good career prospects
Staff Activities
Interested parties please forward full resume stating your availability, present and expected salary by clicking “Apply Now”
Welcome to visit our website ************* for corporate information
Confidentiality assured and all applications will be kept solely for recruitment purpose for not more than 6 months.
Full-time,Permanent
TOTAL QUALITY. ASSURED.
Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customers' operations and supply chains. Intertek Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enabling our customers to power ahead safely.
INTERTEK.COM
Our purpose is to bring safety, quality and sustainability to life.
About the Role:
As a Sales Support Administrator, you will be the primary point of contact for clients regarding testing inquiries, quotation generation, and sample tracking. You will support the sales and laboratory teams by ensuring the accurate processing of testing applications, maintaining timely communication with clients, and fostering seamless collaboration with internal technical departments.
The Job
Process client testing requests from initial inquiry to final report issuance, ensuring accuracy and timely fulfillment.
Coordinate with the laboratory and technical teams to ensure testing turnaround times (TAT) are met.
Track the status of test samples and provide proactive, accurate updates to clients.
Handle customer inquiries regarding testing services, pricing, and report delivery with responsiveness.
Assist the sales team in preparing quotations, service proposals, and client onboarding documentation.
Provide general administrative support to the Softlines sales team as needed.
The Person
Excellent written and spoken English; fluent in Cantonese and Mandarin.
Strong communication and interpersonal skills, with a customer-service mindset and professional demeanor.
Highly detail-oriented with strong organizational and multitasking abilities (crucial for handling multiple client accounts and test requests).
Proficiency with computers and common office software (MS Word, Excel, Outlook).
Familiarity with the testing and certification industry, or an educational background in Textiles, Clothing, or a related field is a plus, but not required (training will be provided).
A proactive team player who thrives in a fast-paced, collaborative environment.
The Package
5-day work week
14 days annual leave
Double pay
Performance bonus
Overtime Allowance
Medical benefit
Dental plan with discount
Life insurance
On-the-job training
Good career prospects
Staff Activities
Interested parties please forward full resume stating your availability, present and expected salary by clicking “Apply Now”
Welcome to visit our website ************* for corporate information
Confidentiality assured and all applications will be kept solely for recruitment purpose for not more than 6 months.
Full-time,Permanent
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