Hexaware Technologies Hiring! Full Time Application Support - Microsoft skills - Lead in - Ricebowl

Must Have o Bachelor's degree in computer science, IT, or related field o 3–5 years of relevant experience in application support o Strong understanding of application architecture and databases o Experience with troubleshooting tools and ticketing systems o Basic programming/scripting skills (e.g., .NET, JavaScript, Python, C#, C++) o Database Skills including Oracle, Postgres, BigData Solutions o Agentic AI Basic Core Skills o Excellent problem-solving and communication skills o Ability to communicate effectively in English (verbal and written) o Willingness to work on-site and provide on-call support during critical incidents o Knowledge of incident management and root cause analysis • Good to Have o Experience with Rest API, Web backend, SQL and No-SQL databases o Familiarity with DevOps tools and CI/CD pipelines o Experience working with cross-functional teams (e.g., manufacturing, engineering) o Ability to create user guides and training materials o Experience in business continuity and disaster recovery planning o Understanding of factory security, safety, and quality standards • Nice to Have o Knowledge of ITIL processes (Incident, Problem, Change Management) o Familiarity with cloud platforms (AWS, Azure) o Experience with monitoring tools (e.g., Zabbix) o Understanding of information security best practices and compliance standards o Experience in automation and process improvement initiatives