ManpowerGroup Malaysia Hiring! Full Time Inbound Customer Service Executive in Federal Territory, Earn up to MYR 3,300 - Ricebowl

Employment Location: Jalan Ampang, Kuala Lumpur

Salary Package:

Diploma / SPM / STPM: RM 3,000 + allowances

Degree RM 3,300 + allowances

Completion bonus: RM 1,500

Working Hours: 9 hours/day (rotation shift; earliest start 8am, latest 2pm)

OT & Public Holiday pay included

Duties and Responsibilities: -

• Handle inbound customer inquiries related to credit card services, including transactions,

statements, card features, and account issues.

• Provide support on additional banking or financial products as assigned.
• Deliver prompt, accurate, and courteous service to ensure a positive customer experience.
• Adhere to all internal service standards, compliance policies, and operational procedures.
• Maintain accurate documentation of customer interactions in the system.

Requirements:

• Fresh graduate or minimum 1 year experience in customer service.
• Strong communication skills and ability to handle customers with professionalism and

empathy.

• Able to work rotating shifts according to schedule.
• Positive attitude and willingness to learn

Job Type: Contract
Contract length: 6 months

Pay: RM3,000.00 - RM3,300.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person