RIAmetric Hiring! Full Time Information Technology Support Engineer in Federal Territory - Ricebowl

Qualifications

• Proficiency in Technical Support and Help Desk Support, ensuring efficient customer assistance and issue resolution.
• Strong understanding of Information Technology concepts and hands-on experience with Troubleshooting IT-related problems.
• Experience in System Administration tasks, including managing software, hardware, and user account configurations.
• Ability to communicate technical solutions effectively to non-technical users, with excellent problem-solving and analytical skills.
• Familiarity with IT security protocols, ticketing systems, and remote support tools is an added advantage.
• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience).
• Team-oriented mindset with a focus on delivering exceptional service and adhering to industry compliance standards.