MY E.G. Services Berhad (MYEG) Hiring! Full Time Call Centre Officer in Selangor - Ricebowl

Job Details

• Contacting customers and explaining the benefits and advantages of car / motorcycle insurance renewal services within the company
• Using scripts to provide information about product features, prices, and presenting its benefits to customers
• Convince customers to purchase by explaining how insurance services at the company to meet customer needs
• Preparing and sending vehicle insurance quotes to customers via email
• Recording customer personal information accurately in the computer system
• Answering incoming calls and reading and replying to emails from customers prudently
• Keeping call and sales records as well as user information records for future reference
• Obtaining information on potential new customers from time to time for the purpose of increasing the achievement of monthly sales targets

Requirements and Skills required

• Minimum Qualifications SPM, Diploma and Degree
• Proficient in using computers and electronic requirements in work
• Good communication and presentation skills
• Proficient in negotiating with customers and handling complaints well
• Patient and able to handle customers effectively
• Training will be provided.