CERT ACADEMY SDN BHD Hiring! Full Time Product Technical Support in Selangor, Earn up to MYR 3,000 - Ricebowl

Requirements

WHAT YOU WILL NEED:

• At least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field .
• At least 1 Year(s) of working experience in sales or related field .
• Excellent presentation, communication & interpersonal skill .
• Good command of both written and spoken in English and Bahasa Malaysia. Mandarin will be added advantage (But not compulsory)
• Computer literacy with practical experience in MS Office.
• Willing to travel. Possess own transport (car) & valid driving license

HIGHLY RECOMMENDED IF YOU ARE:

• Experience in corporate sales will be an extra advantage.
• Experience in installation of furniture/equipment will be an extra advantage as well.
• Possess good interpersonal skill & strong communication.
• Good appearance and presentable.

Responsibility

WHAT YOU WILL DO:

• Provide AED related service & Equipment Dispatch to client (Deliver AED/AED accessories/Equipment, conduct AED briefing, conduct AED maintenance service and installation of AED)
• Follow up with existing clients and achieve the KPI targets for cold calling (leads will be provided).
• Meet the KPI targets for AED accessory replacements, maintenance, and upselling of our products and services (leads will be provided).
• Handle all AED service-related matters and ensure a high standard of work quality.
• Generate revenue and meet sales targets as per company expectations.
• Provide accurate, valid, and complete information pertaining to client queries.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Maintain good collection payment from client
• Keep records of necessary customer interactions and enter all information required into the company database and official WA group chats.
• Follow communication procedures, guidelines, and policies.
• Hold high esteem for the quality of your work and ensure all work is done and completed according to the set-out timeline.

Benefits

Job Highlights

• Competitive Salary and Sales Commission.
• Employee benefits: EPF, PERKESO, Medical, Insurance, etc.
• Performance Based Bonus:twice a year (Based on sales performance)
• Company Trip / outing (in & out country), Events & CSR Program every month.
• Excellence Awards to recognize employees' performance (Best Attendance, Best Employee, Long-Service, Performance Consistency, Top Sales)
• Soft skill & Sales Training is provided for Self-Development
• Car Allowance, Gadget Allowance, Profit sharing is available for Higher Position
• Flexible working arrangement (T&C)
• Monday- Friday
• Career Progression Opportunities.
• Public Holidays Entitlement (All Federal & State Holidays)

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Training Provided
• Performance Bonus
• 5 Working Days
• Annual Bonus
• Medical Insurance
• Company Trip

Job Type: Full-time

Pay: RM2,300.00 - RM3,000.00 per month

Benefits:

• Additional leave
• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Application Question(s):

• Please state your expected salary?

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Technical support: 1 year (Preferred)

Language:

• English (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person