Location: Alhumaira HQ, Setia Alam
About the Role
We’re looking for an organized, energetic, and tech-savvy Live Streaming Assistant to be the backbone of our live selling team!
You’ll ensure every TikTok & Shopee Live session runs smoothly — from setup to post-show reporting — while supporting hosts in creating fun, engaging, and high-performing live streams.
If you’re detail-oriented, love e-commerce, and can handle a fast-paced environment, we’d love to meet you!
Key Responsibilities
Live Stream Operations
- Schedule, train, and support live hosts according to available time slots.
- Monitor livestreams, track performance analytics, and provide insights to improve engagement and sales.
- Prepare and upload product listings (price, stock, vouchers).
- Support the host during live sessions — pin products, update discounts, reply to comments, and handle technical/product link issues.
- Brainstorm creative ideas to make livestreams more engaging and interactive.
- Maintain product knowledge and ensure accurate presentation during live sessions.
Technical & Setup Support
- Assist in camera setup, lighting, and product display before the session.
- Ensure livestream software (OBS, TikTok Shop/Shopee Live tools) is running smoothly.
- Troubleshoot technical issues quickly and efficiently.
Reporting & Administration
- Track and record live performance (viewers, engagement, sales).
- Update daily live reports using Excel or Google Sheets.
- Provide constructive feedback and suggestions to improve future sessions.
Requirements
- Diploma or higher in any field.
- Minimum 1 year of experience in e-commerce, TikTok/Shopee Live operations, or live broadcast.
- Strong communication skills in English & Bahasa Malaysia.
- Good interpersonal skills and ability to work independently.
- Interest and knowledge in hijab products is an added advantage.
- Tech-savvy with experience using TikTok Shop, Shopee, or OBS software.
- Willing to work nights and weekends as per live schedule.
- Detail-oriented, proactive, and a team player.
Why Join Us?
- Fun and creative work environment
- Opportunity to grow in e-commerce and live selling
- Hands-on experience with trending products.
- Night-shift-friendly role for energetic and flexible individuals.
Job Type: Full-time
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
- Free parking
- Opportunities for promotion
- Professional development
Work Location: In person