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Mogi I/O : OTT/Podcast/Short Video Apps For You Hiring! Full Time Workspace ONE Technical Support Engineer (L3) in Selangor - Ricebowl

Workspace ONE Technical Support Engineer (L3)

Mogi I/O : OTT/Podcast/Short Video Apps For You

Undisclosed

Full Time

Selangor

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Working Location

  • Selangor Malaysia

Job Description

Responsibilities

About The Client

We are hiring for a global digital workspace solutions provider specializing in VDI and DaaS across multi-cloud environments.

Key Responsibilities

  • Provide L4 support for Workspace ONE UEM and Access
  • Manage device enrollment, app deployment, user access, and security policies.
  • Monitor platform health and troubleshoot incidents/root cause analysis.
  • Support upgrades, patching, backup, and recovery activities.
  • Coordinate with vendor support and maintain technical documentation.
  • Provide technical guidance and knowledge transfer to client teams.

Required Skills & Experience

  • Hands-on experience with Workspace ONE UEM administration.
  • Experience managing Windows, macOS, iOS, and Android endpoints.
  • Knowledge of Active Directory, Azure AD, LDAP, SSO, certificates, and compliance policies.
  • Basic networking knowledge (VPN, proxy, endpoi

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