NTUC LearningHub Hiring! Full Time Executive, Training Coordination (Contract) in - Ricebowl

*Please note that the work location for this position is at Benoi and that this is a contract position till 30 Sep 2027.

Trainer Scheduling & Coordination

• Receive and process monthly course requests and language requirements from the MWC.
• Coordinate and schedule trainers for English and native language classes based on demand and trainer availability.
• Maintain an updated calendar and system of course schedules and trainer assignments.
• Proactively collect and forecast trainer availability monthly.
• Reassign trainers or make alternative arrangements when trainers are sick or unavailable at short notice.

Trainer Management

• Communicate clearly and regularly with a pool of approved freelance trainers.
• Build positive working relationships with trainers and act as a key point of contact.
• Support the onboarding of new trainers as needed.
• Monitor trainer performance and gather feedback when necessary.

Administrative & Support Duties

• Maintain accurate trainer records, including certifications, availability, and assignment history.
• Ensure accurate and error-free documentation and scheduling.
• Provide support to other training operations when necessary.

Requirements:

• Diploma or higher in Business Administration, Human Resource Management, Education, or related fields.
• Prior experience in coordination, scheduling, training operations, or freelancer management is an advantage.
• Highly meticulous and detail-oriented — accuracy is essential.
• Strong interpersonal and communication skills — able to liaise effectively with both internal staff and external trainers.
• Able to work independently and under pressure in a fast-paced environment.
• Proficient in Microsoft Excel and scheduling tools; comfortable with digital platforms for communication and record-keeping.
• Problem-solver with a proactive and calm approach to last-minute changes or challenges.