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Commerz Global Service Solutions Hiring! Full Time Application Operation Business Expert-Business Analyst in Selangor - Ricebowl

Application Operation Business Expert-Business Analyst

Commerz Global Service Solutions

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Working Location

  • Petaling Jaya Selangor Malaysia

Job Description

Responsibilities

Job purpose:


  • In the Cluster Supply Organization, the incumbent will perform their functions by facilitating a rapid and flexible response to changing conditions and customer needs through an iterative approach and the continual development of new solutions particularly in the everchanging requirements.
  • Incumbent knowledge and experience are needed to demonstrate flexibility with regard to assignments to various cells and chapters, even across cluster boundaries.


Key activities :

  • Gather and analyse business requirements for regulatory reporting and translate these into actionable user stories and technical specifications for the supported application.
  • Explore, find, research, and analyse resources, such as bank, regulator, or vendor documentation.
  • Perform data mapping and lineage analysis to propose new functionality or troubleshoot discrepancies between Finance source data and system generated reports.
  • Guide, coordinate, and prioritise tasks within cross-functional teams to ensure seamless execution of fixes, releases, lifecycle changes, configuration updates, and environment-related tasks.
  • Develop solutions from the prioritised list, including documentation and SQL queries
  • Oversee test-related activities including test case preparation, regression testing, UAT coordination, and documentation of test evidence and defects.
  • Identify topics for continuous improvement by identifying process, automation, or technology enhancements across the operational lifecycle.
  • Assist Technical Product Manager in documentation and operations, ensuring all technical components (servers, middleware components, application modules, interfaces, job chains, schedulers, connectivity paths) remain secure, compliant and lifecycle‑current.
  • Ensure compliance with Information Security and IT Risk Management frameworks, including patch management cycles, secure credential handling, vulnerability remediation and security baseline enforcement.


Specialist knowledge (work experience, further qualification):


Professional Expertise

  • Expertise in Financial Regulatory Reporting applications with the proven ability to translate complex regulatory requirements into functional logic
  • Strong analytical and diagnostic skills
  • Strong knowledge of Corporate Banking products
  • Demonstrated capability to coordinate cross‑team activities
  • ITIL Certification
  • Familiarity with Agile framework (e.g., SCRUM, KANBAN, TDD, etc.)
  • Experience in end‑to‑end application operations


Technical Skills

  • Strong Proficiency in SQL. Oracle preferred
  • Experience in designing, building, and maintaining ETL (Extract, Transform, Load) pipelines
  • Knowledge in a report creation tool. QLIK and Cognos is preferred
  • Working knowledge of Cloud Technology e.g. MS Azure and Google Cloud Platform.
  • Working knowledge of operating systems (eg. Linux, Windows).


Soft Skills

  • Strong proficiency in written and verbal English communication skills
  • Proactive in seeking clarity and asking relevant questions to fully understand technical and business requirements
  • Skilled in building and nurturing positive relationships across teams and departments, including initiating communication with senior management as needed
  • Demonstrated ability to collaborate within teams and work autonomously with minimal supervision.

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