- Seletar Aerospace Crescent Seletar Central Region (Singapore) Singapore
MIND STRETCHER EDUCATION Hiring! Full Time IT Support in Central Region (Singapore), Earn up to SGD 3,000 - Ricebowl
IT Support
MIND STRETCHER EDUCATION
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Job Description
Responsibilities
Job Summary:
The IT Support Executive provides first-level technical support to ensure the smooth operation of IT systems, devices, and platforms across the organisation. This role involves troubleshooting hardware and software issues, managing devices through MDM/UEM systems, supporting users, and maintaining IT assets and documentation.
Key Responsibilities:
Provide first-level technical support for hardware, software, and basic network issues
Troubleshoot system issues using tools (e.g. CMD, PowerShell) and document findings
Set up, configure, diagnose and deploy devices (laptops, desktops, peripherals)
Support and manage devices using MDMUEM platforms
Manage IT equipment inventory and asset tracking
Service and repair of computer equipment
Laying of LAN cable & LAN connection while setting up of LAN and Wireless equipment
Handle support tickets and ensure timely follow-up and resolution
Assist with user account setup and access management
Perform basic system maintenance, updates, diagnose and checks
Provide on-site support when required
Maintain documentation (support logs, guides, configurations)
Liaise with vendors or internal teams for issue resolution
Perform ad-hoc IT support tasks as assigned
Min Qualifications:
Diploma in Information Technology. Computer Science, or a related field
Basic knowledge of hardware, software, and network troubleshooting
Familiarity with MDM/UEM platforms and ticketing systems is preferred
Strong problem-solving skills and attention to detail
Good communication skills and a service-oriented mind set
Able to work independently and provide on-site support when required
The IT Support Executive provides first-level technical support to ensure the smooth operation of IT systems, devices, and platforms across the organisation. This role involves troubleshooting hardware and software issues, managing devices through MDM/UEM systems, supporting users, and maintaining IT assets and documentation.
Key Responsibilities:
Provide first-level technical support for hardware, software, and basic network issues
Troubleshoot system issues using tools (e.g. CMD, PowerShell) and document findings
Set up, configure, diagnose and deploy devices (laptops, desktops, peripherals)
Support and manage devices using MDMUEM platforms
Manage IT equipment inventory and asset tracking
Service and repair of computer equipment
Laying of LAN cable & LAN connection while setting up of LAN and Wireless equipment
Handle support tickets and ensure timely follow-up and resolution
Assist with user account setup and access management
Perform basic system maintenance, updates, diagnose and checks
Provide on-site support when required
Maintain documentation (support logs, guides, configurations)
Liaise with vendors or internal teams for issue resolution
Perform ad-hoc IT support tasks as assigned
Min Qualifications:
Diploma in Information Technology. Computer Science, or a related field
Basic knowledge of hardware, software, and network troubleshooting
Familiarity with MDM/UEM platforms and ticketing systems is preferred
Strong problem-solving skills and attention to detail
Good communication skills and a service-oriented mind set
Able to work independently and provide on-site support when required
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