Job Description
Industry/ Organization Type: Freight Forwarding, Packing and Crating Services
Position Title: Customer Service Executive (Freight Forwarding)
Working Location: Loyang
Working Hours: 5 Days (Monday – Friday, 8:30 AM – 5:30 PM / 9:00 AM – 6:00 PM)
Salary Package: Basic Salary + PB + VB+ AWS + Medical Benefits
Duration: Permanent Role
Key Responsibilities
Deliver strong service and support customer satisfaction.
Follow standard procedures to maintain service quality.
Handle enquiries, quotations, and shipment arrangements (including cross-trade).
Coordinate with customers and overseas agents.
Manage import/export processes and documentation.
Support sales activities when needed.
Resolve customer issues and maintain accurate records.
Perform ad-hoc duties as assigned.
APPLY NOW!!!
At least 2 years of relevant working experience.
Positive attitude with a customer-focused approach.
Able to work in a fast-paced environment.
Basic knowledge of sea and air shipment procedures is preferred.
Good communication skills and able to work well in a team.
Able to work independently with minimal supervision.
Willing to work additional hours when required.
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to ************* Please indicate #84486 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
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