Thomson Hospital Kota Damansara Hiring! Full Time Senior Credit Control Assistant in Selangor, Earn up to MYR 3,000 - Ricebowl

Requirements

• SPM/STPM or Diploma In Accounting or Business Studies
• Minimum 3 years experience in credit recovery
• Preferably from a private hospital setting.
• Excellent interpersonal & communication skills.
• Excellent in both written and verbal (Bahasa/English)

Responsibilities

• Reports to work station according to schedule (15 minutes early) with high standards of personal appearance and hygiene with clean and press uniform (if applicable) and name tag. Maintain a high standard hygiene and sanitation throughout all services areas.
• Assisting the executive/manager on daily operation of Credit Control Section.
• Maintain departmental reports / records / statistical data for administrative and audit purposes.
• To follow up via phone, letter and field visit (where necessary) of corporate and insurance accounts for the collection and debt recovery.
• Ensure reminder(s) issued to defaulted Cash Patient and Corporate and Insurance clients.
• To ensure the Statement of Account of Corporate and Insurance is generated and sent out on monthly basis.
• To generate report of Inpatient Balance Inward Listing and follow up for Top-up deposit.
• To perform reconciliation on dispute transactions and solve the problem tactfully.
• To follow up on delinquency account and meet up customer where necessary
• To liaise with debt collection agency and legal counsel for further debt recovery action.
• In-charge on creating the debtor code for new corporate and insurance client and circulate the information to the respective department.
• Participates in staff activities, training and meetings as directed by either the department manager or division head.
• Ensure a positive & effective communication with other departments in the hospital and all inquiries are entertained and response within reasonable timeframe.
• Shall be able to attend to patients who are not able to make payment upon discharge and to inform the department manager/division head for further action and follow-up.
• Ensure that Health, Safety & Security regulations are adhered to all times and report any faults or suspicious activities immediately to relevant departments.
• To maintain confidentiality of information handle in the course of duty.

Job Type: Full-time

Pay: RM2,250.00 - RM3,000.00 per month

Benefits:

• Additional leave
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Application Question(s):

• What is your expected salary?

Experience:

• credit recovery: 3 years (Required)

Work Location: In person