NTUC LEARNINGHUB PTE. LTD. Hiring! Full Time Executive, Student Admin in East Region (Singapore), Earn up to SGD 2,800 - Ricebowl

This role supports trainees throughout their learning journey by managing learning administration, coordinating follow‑ups, and providing timely support to ensure a smooth and positive training experience.

Manage Operations and Learning Administration

• Track and monitor closely trainees edu-cycle, from course onboarding to completion. 
• Ensure turnaround days are met at different stages of a trainee’s edu-cycle. 
• Ensure prompt follow up on trainee’s enquiries or request in mailbox, calls or in-person. 
• Ensure make-up classes/ re-assessments are arranged for absent trainees. 
• Conduct regular class visits and surveys to understand trainees’ needs. 
• Accurately update all tracking files and related enterprise systems. 
• Provide basic skills advisory to support trainees lifelong learning ambitions and career aspirations, linking trainees with the appropriate Sales Consultant. 
• Conduct post-course follow ups and placement statuses with trainees. 
• Actively participate in continuous improvement and productivity projects. 
• Timely submission of monthly trainees status reports and statistics. 
• Perform ad-hoc job-related duties as assigned. 

Manage Stakeholders

• Handle enquiries from trainees on logistics and administrative related matters. 
• Maintain good customer service relationships at all times. 
• Ensure smooth handoff and follow-up between different departments. 

Requirements:

• Diploma holder or equivalent qualifications
• Good knowledge of supported courses will be an advantage.
• Good knowledge of training administration systems will be an advantage
• Good knowledge of Power Apps, Power Automate will be an advantage

Please note that working location is at Bras Basah/SingPost