Robert Walters Hiring! Full Time Analyst, Transaction Banking Client Implementation in Federal Territory - Ricebowl

Job Title: Analyst, Transaction Banking Client Implementation

Location: Kuala Lumpur, Malaysia

Perm/Contract/ Full-time/Part-time: Permanent

On-site/Hybrid/Remote: On-site

Who We Are

Robert Walters is the world’s most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds.

Our Outsourcing service delivers recruitment for some of the world’s top employers, and we are currently recruiting on behalf of one our client which is the Fifth largest global bank globally by assets, with 2400 locations in over 50 markets. Our client has approximately 360 years of history. Its global network has over 180,000 employees. It was ranked as the fourth largest in the world.

The Role

Our client is seeking an Analyst, Transaction Banking Client Implementation in the Banking division.

This role offers an exciting opportunity to join a global team, providing top-tier service to existing and prospective clients while expanding the business on a product and global level.

Job Description:

We are on the lookout for candidates who are experienced and knowledgeable professionals to join our team. This role is part of our Transaction Banking team in Kuala Lumpur, Malaysia. This is an excellent opportunity to immerse yourself in transaction banking, focusing on trade and supply chain finance as well as cash management products. You will play a key role in shaping product strategies, supporting regional initiatives, and ensuring operational excellence. If you are passionate about driving product success while upholding compliance and risk management standards, this role is an ideal platform for career development.

• Transaction Banking (TB) offers essential banking products and services for corporate clients, including channels and accounts for Trade & Supply Chain Finance and Cash Management.
• This encompasses liquidity management, payments, collections, trade and supply chain finance.

What You'll Do:

As an Analyst, Transaction Banking Client Implementation, you will support the successful onboarding and implementation of transaction banking clients, ensuring high-quality delivery of trade, cash management, and digital channel solutions. The role partners closely with clients, internal stakeholders, regional teams, and IT to deliver seamless implementations while ensuring compliance, risk management, and operational excellence

Responsibilities:

Client & Stakeholder Management:

• Build strong relationships with clients by delivering high-quality implementation support and technical guidance.
• Act as a key point of contact during client onboarding and implementation phases.
• Coordinate with internal stakeholders, including Sales, Operations, IT, Compliance, and Regional/Head Office teams.

Implementation & Delivery:

• Support implementation of transaction banking products including trade finance, cash management, and digital banking platforms.
• Assist in system setup, testing, migration, and user acceptance testing (UAT).
• Support clients onsite when required to resolve complex technical or operational issues.
• Ensure implementations are delivered within agreed scope, timelines, and quality standards.

Risk, Control & Governance:

• Investigate implementation and system issues, providing timely resolution and mitigation recommendations.
• Support adherence to product approval governance, internal controls, and information security requirements.
• Assist in managing operational risk, audit issues, and regulatory compliance.
• Maintain proper documentation and reporting for implementation activities.

What You Will Bring:

To excel in this role, you’ll bring experience from the financial services sector—ideally working with cash management solutions. You should have both technical expertise in these products and handling client’s enquiries. Strong interpersonal skills are essential for handling clients while maintaining a strong client service journey. Your interpersonal skills will enable seamless collaboration across departments, whether supporting sales or liaising with project teams. A solid educational foundation underpins your expertise, but your commitment to continuous learning and knowledge sharing truly sets you apart.

Requirements:

• Strong understanding of transaction banking products and systems (Cash management, online banking platforms).
• Strong stakeholder and client management skills.
• Ability to analyse system issues and propose practical solutions.
• Good communication skills with the ability to explain technical matters clearly.
• Strong attention to detail and risk awareness.
• Ability to work collaboratively across teams and manage multiple priorities.
• Bachelor’s degree from a recognised university or higher learning institution.
• Minimum 1–3 years of relevant experience in transaction banking and client implementation.
• Knowledge of transaction banking systems, digital channels, and implementation processes.
• Familiarity with host-to-host, banking regulations, compliance requirements, and operational risk controls is an advantage.

This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organisations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Client promotes collaboration and aims to provide a supportive and inclusive environment where all individuals can maximize their full potential.

As we are continuously hiring for all our clients in the region, we will retain your CV in our database for any other positions that may fit your profile. Therefore, please let us know if you are not agreeable to that.