- Singapore
WOLA RECRUITMENT PTE. LTD. Hiring! Full Time People - Operations Lead (F-B - Retail) in , Earn up to SGD 3,800 - Ricebowl
People - Operations Lead (F-B - Retail)
WOLA RECRUITMENT PTE. LTD.
Share
Save
Working Location
Job Description
Responsibilities
Singapore (Ground-based role: outlets with seating – Khatib / Queensway; office at Yishun as required)
Salary: SGD 3,800 – 4,500 + AWS + Performance Bonus
About the Role
This role is executed from a company-wide perspective, not based on outlet count. You will be responsible for strengthening people systems, improving workforce quality, and ensuring outlets are well supported for efficient daily operations. The role is hands-on and ground-based, requiring regular presence at outlets.
Key Responsibilities
Strengthen and maintain company-wide people and workforce systems
Improve staff consistency, discipline, and operational readiness
Support recruitment, onboarding, training coordination, and retention
Act as a bridge between founders and frontline teams
Be present at outlets to understand and support ground operations
Identify operational gaps and drive practical improvements
Ensure SOPs are implemented and followed consistently
Support founders in day-to-day operational decision-making
Requirements
Experience in operations, people operations, or multi-site retail / F&B environments
Hands-on, execution-focused, and comfortable being on the ground
Strong ownership, accountability, and problem-solving mindset
Able to work directly with founders in a fast-paced environment
Benefits
AWS + performance-based bonus
High autonomy and founder exposure
Strong career growth in a scaling local brand
EA Personnel Name: Jabez Wong
EA Personnel No: R1762582
EA License No: 23C1703
Salary: SGD 3,800 – 4,500 + AWS + Performance Bonus
About the Role
This role is executed from a company-wide perspective, not based on outlet count. You will be responsible for strengthening people systems, improving workforce quality, and ensuring outlets are well supported for efficient daily operations. The role is hands-on and ground-based, requiring regular presence at outlets.
Key Responsibilities
Strengthen and maintain company-wide people and workforce systems
Improve staff consistency, discipline, and operational readiness
Support recruitment, onboarding, training coordination, and retention
Act as a bridge between founders and frontline teams
Be present at outlets to understand and support ground operations
Identify operational gaps and drive practical improvements
Ensure SOPs are implemented and followed consistently
Support founders in day-to-day operational decision-making
Requirements
Experience in operations, people operations, or multi-site retail / F&B environments
Hands-on, execution-focused, and comfortable being on the ground
Strong ownership, accountability, and problem-solving mindset
Able to work directly with founders in a fast-paced environment
Benefits
AWS + performance-based bonus
High autonomy and founder exposure
Strong career growth in a scaling local brand
EA Personnel Name: Jabez Wong
EA Personnel No: R1762582
EA License No: 23C1703
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More
