- Melaka Malaysia
- Klang Selangor Malaysia
Agensi Pekerjaan Asia Recruit Hiring! Full Time Customer Care Executive in Melaka, Selangor, Earn up to MYR 3,000 - Ricebowl
Posted
10 years ago • Closing
23 Jul 2026
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Job Description
Requirements
Secondary/SPM/'O' Level-No Limit
0-40
- Min qualification : SPM with 2 year relevant work experience
- Fresh graduates (Diploma) (Degree) are encouraged to apply
- Salary ranging from RM1800 – RM3000
- Candidate with or without customer service experience can apply
- Must be able to communicate and write well in ENGLISH
- Ability to speak Mandarin and Tamil (special language allowance of RM300) is an added advantage but not necessary
- Must be able to work on shift basis with additional allowance of RM150 (1 shift = 8.5 hours) (5 working days)
- Good interpersonal and communication skills
- Basic computer literacy (MS Office)
Responsibilities
- Handling incoming calls and esquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation
- Follow up and resolve customers complains and ensure it is close to satisfaction
- Work closely with team members and leaders at all times to achieve quality results and productivity
- To channel and escalate any unresolved issues / complains to other stakeholders or next level within the agreed procedure
- Participate in ad-hoc projects as required
- Proactively identify areas of service and procedural improvement and make recommendations to the team leader
- Any other duties assigned by the team leader
Benefits
- Shift Allowance - RM150
- Language Allowance - RM350
- KPI Allowance - RM100
- Night Shift Allowance - RM9 per night
- Bonus - 1.5 months for contract / 2 months for permanant (Base on performance)
- EPF, SOSCO, Medical benefits
- Melaka Call Center – SPM = RM1,500++, Diploma = RM1,700++, Degree = RM2,000++
- Klang Contact Center – SPM = RM2,000++, Diploma = RM2,200++, Degree = RM2,500+
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