ITEA Technology (M) Hiring! Full Time Administrative Executive (Mandarin Speaker) in Johor, Earn up to MYR 3,500 - Ricebowl

Job Description:

We are looking for a proactive and organized Admin cum Customer Support Assistant to support our daily administrative operations, customer service, venue management, and training coordination. This role is ideal for someone who enjoys multitasking, communicating with customers, and ensuring smooth day-to-day business operations.

Job Requirements:

• Candidates must possess a minimum qualification of SPM, Diploma, or Degree in any related field.

• Fresh graduates are welcome to apply.

• Hands-on experience with Google Workspace (Docs, Sheets) and Microsoft Office is required.

• Strong capability in managing multiple tasks, organising work efficiently, and meeting deadlines.

• A proactive and detail-focused individual who can work effectively in a challenging environment.

• Strong communication skills with a positive, approachable, and professional working manner.

Job Responsibilities:

Administrative & Venue Management

• Assist in managing venue rental enquiries, coordinating schedules, and arranging required logistics.

• Support daily administrative operations to ensure business activities run smoothly.

• Organise, update, and maintain accurate filing systems and business documentation.

• Monitor office supply levels and assist with purchasing arrangements and claim-related matters.

Customer & Sales Support

• Manage customer enquiries received through phone calls and emails as the first line of communication.

• Provide assistance to customers regarding software-related questions and basic technical issues.

• Track customer follow-up status and communicate feedback to the relevant internal departments.

• Support the sales and business development teams with daily operational requirements.

Training & HR Administration

• Assist with the coordination of training sessions, participant registrations, and venue preparation.

• Process HRD Corp (HRDF) training claim submissions and handle related communications.

• Prioritise and manage multiple assignments while completing tasks within required timelines in a fast-paced environment.

• EPF
• SOCSO
• EIS
• Medical allowance
• Annual company trip
• Lunch provided
• Annual leave and medical leave
• Rental close deal commission