- Jalan SU 25 Batu Caves Selangor Malaysia 68100

Working Location
Job Description
Requirements
Diploma or Bachelor's Degree in Hospitality, Food Service Management, Business, or related field
Minimum 5 years of experience in Food Retail or F&B, with leadership experience.
Strategic thinker with strong analytical and problem-solving abilities
Knowledge of food safety and retail operations.
Excellent customer service and communication skills.
Strong leadership and people management skills.
Responsibilities
Lead and manage overall food retail service operations.
Ensure excellent customer service standards across all outlets.
Develop service strategies to improve customer satisfaction
Monitor service quality, food safety, and operational standards.
Train, coach, and develop service teams.
Work closely with Operations and Sales teams to achieve business goals.
Benefits
Skills
Important Information
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