Global Lancesoft Hiring! Contract Accounts Receivable in WP Kuala Lumpur, Earn up to MYR 2,400 - Ricebowl

Required Skills

• Strong negotiation and customer communication skills.

• Good understanding of AR aging, collections processes, and cash application.

• Analytical and problem-solving abilities.

• Ability to prioritize workload and meet deadlines.

• Strong attention to detail and accuracy.

• Proficiency in Microsoft Excel and Microsoft Office applications.

• Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms.

• Ability to work independently while collaborating effectively with cross-functional teams.

Preferred Competencies

• Customer-focused mindset.

• Strong stakeholder management.

• Results-oriented with a sense of urgency.

• Excellent written and verbal communication skills.

• Adaptability in a fast-paced environment.

Key Responsibilities

• Monitor and manage an assigned portfolio of customer accounts.

• Perform proactive collection activities through phone calls, emails, and other communication channels.

• Follow up on overdue invoices and negotiate payment commitments with customers.

• Investigate and resolve billing discrepancies, payment issues, and customer disputes by coordinating with Sales, Customer Service, and Billing teams.

• Reconcile customer accounts and ensure accurate application of payments.

• Maintain detailed collection notes and account status updates in the ERP or collections management system.

• Escalate high-risk or delinquent accounts to management when necessary.

• Prepare aging reports, collection status reports, and cash collection forecasts.

• Meet established collection, aging, and productivity KPIs.

• Ensure compliance with company policies, internal controls, and customer-specific requirements.

• Participate in process improvement initiatives to enhance collection efficiency.

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance