Glenvex Hiring! Internship For Technology & Ops in WP Kuala Lumpur, Earn up to MYR 1,200 - Ricebowl

• Currently pursuing or recently completed degree/ diploma in Computer Science, Information Technology or related field

• Internship availability of at least 3 months

• Interest in digital systems, software application deployment processes, ERP etc. – someone who enjoys and takes pride in organizing data and making systems work more efficiently

• Adept at leveraging modern tools to solve practical business problems

• Good command of English and Bahasa Malaysia; Mandarin is an advantage

• Proficient in Microsoft office tools (especially Excel and PowerPoint)

• Organised, detail-oriented and eager to learn

• Ability to multi-task, work well in a team and meet deadlines

• Discretion and confidentiality in handling sensitive information  

Glenvex Sdn Bhd is a well-established and fast growing commercial laundry services provider serving a large portfolio of hospitality customers in the Kuala Lumpur city centre and beyond.

In our next stage of growth, we are looking for a committed and detail-oriented individual to join us as an INTERN (Tech & Operations). This role supports the development, implementation and ongoing improvement of application solutions and is for someone who wants to see how a business actually functions - you will gain practical experience in how IT & digital tools are deployed to solve everyday operational challenges. If you are interested to contribute to digital transformation projects that have a direct, practical impact in revitalizing a traditional industry, this is the role for you.  

• Assist with filing and organising, maintaining and tracking files for easy access

• Assist with data entry and recording and maintaining accurate and complete financial records

• Monitor project timelines, deliverables, and dependencies to ensure smooth rollout and go-live of designated projects/ initiatives

• Coordinate between departments and stakeholders to gather feedback and ensure system readiness

• Track issues, escalate blockers, and follow through on resolutions to ensure progress stays on track

• Organise and facilitate project meetings

• Assist with testing, training, documentation, and onboarding of users across departments

• Prepare and maintain project documentation; prepare reports for Management

• Trustworthy and discreet when dealing with confidential information

• Perform any other ad-hoc assignment as assigned by the Supervisor/ Manager

• Assist in the development, rollout and continuous improvement of application solutions across internal and external stakeholders, supporting both technical implementation and operational adoption

• Support Tech & Operations system-related matters, including:

o   Assist with system testing (for e.g. preparing test cases, documenting results, identifying issues and suggesting improvements)

o   Help track and follow up on UAT, bug reports, resolution and change requests

o   Coordinating onboarding tasks and ensuring user readiness

o   Assist with data entry and maintaining accurate and complete financial/ operational records

o   Assist in analysing workflows and identifying opportunities to improve processes through digital tools or automation

o   Track project progress and provide regular status updates

• Provide basic training and support to users, helping resolve simple system issues or escalating where necessary, while gathering feedback for improvement

• Maintain and update accurate documentation, including meeting notes, SOPs, business requirements, user guides, training materials and system configurations

• Participate in system demos, end-user training and onboarding sessions, with travel to customer sites and offices around Klang Valley as required

• Ensure practices and procedures are fully in compliance with Company policy and statutory requirements

• Perform any other ad-hoc assignment as assigned by IT Project Lead/ CEO

• Company Size: 180 – 220 employees
• Convenient location in KL City Centre close to LRT/ Monorail
• Benefit from close structured mentorship while contributing to essential system improvements
• Valuable learning experience in seeing your work in action
• Understand how it can directly impact better business operations and customer experience