Agensi Pekerjaan Talent Recruit Hiring! Contract Retail Consultant (With Attractive Commission) in WP Kuala Lumpur - Ricebowl

• Degree in any field (Fresh graduates are encouraged to apply)

• Diploma holders with a minimum of 2 years' sales & customer service experience (Telecom industry preferred)

• Experience in sales, retail or telecom is an advantage

• Strong communication and customer service skills

• Good command of English & Bahasa Malaysia (Mandarin is a plus)

• Basic Microsoft Office & computer skills

• Able to work shifts, weekends & public holidays

Customer Consultation & Sales

• Advise customers on the best mobile plans, devices, and broadband options for their needs.

• Drive branch revenue by upselling and cross-selling to meet and exceed sales targets.
  

Customer Service & Escalation Handling

• Deliver excellent customer service to build strong, lasting relationships.

• Resolve customer inquiries, complaints, and service issues professionally and efficiently.
  

Account Management & Compliance

• Process new account activations, plan renewals, and device upgrades smoothly.

• Ensure all customer documentation and transactions follow company procedures and rules.
  

Product Knowledge & Promotions

• Stay fully updated on the latest promotions, marketing campaigns, and product launches.

• Use current promotional offers to attract customers and provide accurate information.

• On-the-job training
• Friendly and supportive work environment
• Exposure to real business operations