- Jalan PJU 7/24 Petaling Jaya Selangor Malaysia 47810

Working Location
Job Description
Requirements
Bachelor's Degree in Business, Operations, Marketing, or a related field.
Minimum 2–3 years of experience in Dealership Operations, GTM Strategy, or Channel Enablement, ideally within the automotive, digital, or retail sectors.
Solid understanding of dealership environments, SOP development, and performance tracking.
Strong project management and cross-functional collaboration skills.
Analytical mindset with the ability to translate data into strategic decisions.
Proactive, hands-on approach with a strong bias toward execution and ownership.
Responsibilities
Dealership Standards
Develop, enforce, and enhance operational SOPs for CARSOME's dealership network to ensure a standardized, high-quality customer experience.
Define dealership KPIs and implement regular monitoring tools (e.g., audits, scorecards, dashboards) to evaluate operational compliance and performance.
Conduct field visits and operational reviews to provide actionable feedback and drive continuous improvement initiatives.
Train and support dealership teams to ensure understanding and execution of brand and operational standards.
Coordinate with internal teams (e.g., Sales, Training, Quality Assurance) to roll out new processes and address operational gaps.
Go-To-Market (GTM) Strategy
Lead the planning and execution of GTM strategies for new product launches, campaigns, and market rollouts.
Work closely with cross-functional teams (Marketing, Sales, Product, and Operations) to ensure cohesive execution of GTM plans.
Conduct market research and competitor benchmarking to support product positioning, campaign design, and pricing strategy.
Analyze post-launch performance metrics and optimize strategies for future rollouts.
Benefits
Skills
MRT - MUTIARA DAMANSARA
0.5 km
MRT - BANDAR UTAMA
1.6 km
LRT - BANDAR UTAMA
1.6 km
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