Ban Hin Bee Hiring! Full Time Sales Advisor (Retail Electrical Appliances) in Pulau Pinang, Earn up to MYR 4,000 + commission - Ricebowl

Provide excellent customer service to shoppers in the electrical appliance department, assisting them with product selection and inquiries.

Develop a strong understanding of the features and benefits of various electrical appliances to effectively advise customers.

Achieve personal and team sales targets by proactively engaging with customers and recommending suitable products.

Maintain a clean, organized, and visually appealing sales floor, ensuring all products are correctly priced and displayed.

Process sales transactions accurately using the point-of-sale (POS) system.

Collaborate with team members to ensure smooth store operations and a positive shopping environment.

Handle customer complaints and returns professionally, seeking satisfactory resolutions.

Stay updated on new product arrivals, promotions, and company policies.

Assist with inventory management tasks, including receiving stock and conducting regular stock checks.

Contribute to a positive and supportive team atmosphere.

Greet and welcome customers warmly as they enter the store, offering assistance and creating a positive shopping experience.

Engage customers in conversations to understand their needs and preferences for electrical appliances, providing expert advice and product recommendations.

Demonstrate product features and benefits effectively, answering customer inquiries about specifications, usage, and warranties.

Assist customers with product selection, ensuring they find the best appliance to meet their requirements and budget.

Process sales transactions accurately and efficiently using the point-of-sale (POS) system, handling cash, credit card, and other payment methods.

Maintain a clean, organized, and visually appealing sales floor, ensuring products are well-displayed and stock levels are adequate.

Build and maintain strong customer relationships by providing exceptional post-sale support and follow-up, encouraging repeat business and positive reviews.

Stay up-to-date with the latest product knowledge, industry trends, and promotional activities to effectively advise customers and drive sales.

Collaborate with team members to achieve store sales targets and contribute to a positive and productive work environment.

Handle customer complaints or concerns professionally and empathetically, seeking satisfactory resolutions and escalating issues when necessary.