- Jalan Harmonium Tebrau Johor Malaysia 81100
Watsons Personal Care Stores Hiring! Full Time Customer Service Assistant @ Toppen in Johor, Earn up to MYR 2,000 - Ricebowl
Posted
18 hours ago • Closing
4 Sep 2026
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Job Description
Requirements
Handle customer enquiries, complaints, returns, refunds, and exchanges.
Manage loyalty programmes, rewards, and promotional activities.
Coordinate value-added services such as engraving and gift wrapping.
Build strong customer relationships and enhance customer satisfaction
Responsibilities
Minimum 2 years of customer service experience.
Experience in handling customer complaints and service recovery.
Strong communication and problem-solving skills.
Customer-focused with good attention to detail.
Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- EPF
- SOCSO
- EIS
- Training Provided
- Staff Discount
- Overtime Pay
- Medical Insurance
- Annual Bonus
- Allowance Provided
- Performance Bonus
Skills
Customer Support
Customer Experience
Communication
Problem Solving
Teamwork
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