- Jalan Raja Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50480

Working Location
Job Description
Requirements
Minimum Bachelor's Degree, Postgraduate Diploma, or Professional Degree in Business Studies, Business Administration, Management, Commerce, or related field.
Preferably with relevant working experience in shopping mall operations management.
Excellent interpersonal, communication, and problem-solving skills.
Strong organizational skills with the ability to manage multiple tasks effectively.
Responsibilities
Conduct regular inspections of retail outlets and common areas within the shopping mall.
Build and maintain positive relationships with Tenants of the Shopping Mall
Effectively presents information and responds to Tenant’s enquiries in detail.
Handles complaints and any dissatisfaction expressed by Tenants or customers.
Assists in inspecting the setup and operations of retail outlets in the Shopping Mall to ensure adherence to Tenancy Agreements and statutory requirements.
To work closely with the Housekeeping department in ensuring the Shopping Mall is kept at tip top condition.
Monitor and manage the use of common corridors and public spaces by tenants.
Manages tenants’ schedules for delivery of goods from the loading bay to their respective outlets.
Prepare relevant correspondence, reports, emails, and other operational documentation to Tenants.
Escalate operational issues and concerns to the Assistant Manager or Manager of Operations when necessary.
Benefits
Skills
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
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