- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470

Working Location
Job Description
Requirements
Proven experience of 3-5 years as a Restaurant Manager or in a similar senior role within the food and beverage industry.
Demonstrated ability to manage daily restaurant operations, including staff scheduling, inventory control, and vendor relations, to ensure efficiency and profitability.
Strong leadership skills with the capacity to effectively train, motivate, and manage a team of up to 100 employees, fostering a positive and productive work environment.
Excellent customer service skills, with a track record of resolving customer complaints and ensuring a high level of guest satisfaction.
Proficiency in inventory management systems and techniques to minimize waste and control costs.
Solid understanding of financial management, including budgeting, P&L analysis, and cost control measures.
Ability to work flexible hours, including evenings, weekends, and holidays, as required by the demands of a full-time restaurant management role.
Familiarity with health and safety regulations relevant to the food and beverage sector in Malaysia.
Strong problem-solving skills to address operational challenges and ensure smooth service delivery.
Excellent communication and interpersonal skills in both English and Bahasa Malaysia, facilitating effective interaction with staff, customers, and management.
Responsibilities
Oversee daily restaurant operations, ensuring seamless service delivery and adherence to high standards of quality and customer satisfaction.
Manage and lead a team of up to 100 employees, including hiring, training, scheduling, performance management, and fostering a positive work environment.
Implement and enforce operational policies and procedures to optimize efficiency, minimize waste, and ensure compliance with health and safety regulations.
Develop and manage inventory, including ordering supplies, monitoring stock levels, and conducting regular inventory counts to control costs and prevent shortages.
Handle customer inquiries, feedback, and complaints with professionalism and efficiency, aiming to resolve issues and enhance the overall dining experience.
Collaborate with the culinary team to maintain menu quality, consistency, and presentation, while also contributing to menu development and specials.
Monitor financial performance, including sales, costs, and profitability, and implement strategies to achieve revenue targets and control expenses.
Ensure the maintenance and upkeep of the restaurant's facilities and equipment, addressing any maintenance issues promptly to ensure a safe and welcoming environment.
Benefits
Skills
LRT - KL SENTRAL
0.1 km
KTM - KL SENTRAL
0.1 km
MRL - KL SENTRAL
0.1 km
MRT - MUZIUM NEGARA
0.3 km
MRL - TUN SAMBANTHAN
0.6 km
KTM - KUALA LUMPUR
0.9 km
LRT - BANK RAKYAT BANGSAR
1.2 km
LRT - PASAR SENI
1.3 km
MRT - PASAR SENI
1.3 km
MRL - MAHARAJALELA
1.5 km
MRT - MERDEKA
1.9 km
KTM - MID VALLEY
1.9 km
LRT - MASJID JAMEK
1.9 km
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