Syarikat Yoong Onn Hiring! Full Time E-commerce Specialist in WP Kuala Lumpur, Earn up to MYR 5,500 - Ricebowl

Education

• Diploma or Bachelor's Degree in Business, Marketing, E-commerce, Digital Marketing, or a related field.

Experience

• Minimum 2 years of experience in e-commerce operations or marketplace management.

• Experience managing Shopee and Shopifyor similar e-commerce platforms.

• Experience in retail, home furnishing, bedding, FMCG, or consumer products is an advantage.

Technical Skills

• Good understanding of marketplace seller centres and e-commerce operations.

• Proficient in Microsoft Excel or Google Sheets for reporting and data analysis.

• Familiarity with Google Analytics, Google Merchant Center, Meta Business Suite, or similar digital tools is an advantage.

• Basic knowledge of SEO, product listing optimisation, and digital marketing principles.

• Experience with inventory management systems or ERP software is an added advantage.

Personal Attributes

• Strong analytical and problem-solving skills.

• Detail-oriented with excellent organisational abilities.

• Able to manage multiple projects and meet deadlines in a fast-paced environment.

• Good communication and interpersonal skills.

• Self-motivated, proactive, and results-oriented.

• Able to work independently while collaborating effectively with cross-functional teams.

Preferred Qualifications

• Experience managing campaigns on Shopee, Lazada, and TikTok Shop.

• Familiarity with e-commerce advertising, including Shopee Ads, Lazada Sponsored Search, and TikTok Shop Ads.

• Understanding of online consumer behaviour and digital merchandising.

• Experience in generating sales reports and performance dashboards.

• Knowledge of AI tools for content optimisation and productivity is an added advantage.Coordinate new product launches, stock availability, pricing updates, and product discontinuations.

• Monitor inventory levels and work closely with the warehouse team to ensure timely stock replenishment.

• Ensure smooth order processing, fulfilment, and delivery while maintaining high customer satisfaction.

• Manage and return and refund efficiently and know how to dispute whenever necessary.

• Monitor competitor pricing, promotions, and market trends.

Job Summary

We are seeking a proactive and results-driven E-commerce Executive to manage and grow our online sales channels. The successful candidate will be responsible for overseeing daily operations across e-commerce platforms, optimizing product listings, executing promotional campaigns, monitoring sales performance, and ensuring an excellent online shopping experience.

The ideal candidate is analytical, detail-oriented, and passionate about e-commerce, with experience in managing online marketplaces and brand websites.

Key Responsibilities

E-commerce Operations

• Manage the day-to-day operations of the company's online stores - Shopee and the official website.

• Ensure product listings are accurate, up-to-date, and optimized with compelling titles, descriptions, specifications, and images.

• Coordinate new product launches, stock availability, pricing updates, and product discontinuations.

• Monitor inventory levels and work closely with the warehouse team to ensure timely stock replenishment.

• Ensure smooth order processing, fulfilment, and delivery while maintaining high customer satisfaction.

• Manage and return and refund efficiently and know how to dispute whenever necessary.

Sales & Campaign Management

• Plan, execute, and monitor online campaigns, flash sales, platform mega campaigns, and promotional activities.

• Coordinate participation in marketplace campaigns such as 8.8, 9.9, 10.10, 11.11, and 12.12 sales events and mini monthly campaign.

• Manage promotional vouchers, bundles, free gifts, and pricing strategies to maximize sales.

• Work closely with the marketing team to align campaign messaging and promotional materials.

Performance Anal

• Annual Leave
• EPF
• Health Insurance
• Medical Leave
• SOCSO