Matchlink Hiring! Full Time Customer Service Associate (Outbound) in Selangor, Earn up to MYR 2,700 + commission - Ricebowl

Proficiency in English, Bahasa Malaysia and Mandarin is an advantage

At least 1 year of experience in a call center environment handling inbound/outbound calls.

Candidate possesses at least a SPM or above

Fresh graduates are also encouraged to apply

Good problem-solving skills and resourceful.

Excellent interpersonal and strong communication skills.

Able to multitask.

Proficient in the use of Microsoft Outlook, Excel, PowerPoint and Word.

Good communication skills.

Immediate starter.

Able to work in Petaling Jaya, Selangor.

Attend to all inbound and perform outbound calls as assigned.

Ensure complete follow through on all customer queries, investigation and feedback.

Participates in customer satisfaction improvement and call quality initiatives.

Assist the Customer Service Team Lead/Senior Supervisor with call center administrative tasks as assigned.

Supports the call center by proactively suggesting business improvement ideas.

Participate in training, meetings and events conducted by department and company. (if needed)