- Lingkaran Syed Putra Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 58000
Agensi Pekerjaan Cornerstone Global Partners (Malaysia) Hiring! Full Time Customer Service Executive in WP Kuala Lumpur, Earn up to MYR 3,900 - Ricebowl
MYR2,600 - MYR3,900 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Fewer than 15 applicants. Your chances are good!
Posted
a day ago • Closing
1 Apr 2027
Fewer than 15 applicants. Your chances are good!
Share
Save
Working Location
Job Description
Requirements
1–2 years of experience in Customer Service or BPO environment
Strong communication skills in English and Bahasa Malaysia
Comfortable handling chat, phone, and email channels
Able to follow structured SOPs with high accuracy
Willing to work rotating shifts, including nights, weekends, and public holidays
Responsibilities
Manage customer interactions across multiple channels
Handle Level 1 (L1) support queries
Adhere strictly to SOPs and communication scripts
Identify and escalate complex cases to L2/L3 teams
Maintain proper ticket documentation and categorization
Meet operational KPIs, including SLA, AHT, and productivity targets
Comply with data privacy policies and regulatory standards
Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- Training Provided
Skills
Communication skills
How to get to this company by public transport?
Bandar Kuala Lumpur
Nearby Public Transportation
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More