- Jalan Metro Perdana Barat Batu WP Kuala Lumpur Malaysia 52100
My Air Conditioning Services Sdn. Bhd. Hiring! Full Time Customer Service Representative in WP Kuala Lumpur, Earn up to MYR 3,800 + additional compensation - Ricebowl
MYR3,000 - MYR3,800 Per Month
Overtime: MYR100 - MYR200 Per Month
Bonus: MYR150 Per Month
Be an early applicant!
Posted
5 hours ago • Closing
29 Aug 2026
Be an early applicant!
Share
Save
Working Location
Job Description
Requirements
Diploma in any field.
Minimum 1 year of relevant customer service experience.
Excellent communication and interpersonal skills.
Proficiency in using customer service software and tools.
Ability to multitask and manage time effectively.
Strong problem-solving and conflict-resolution abilities.
A proactive and customer-focused attitude.
Experience to use CRM
Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide information about company products and services.
Troubleshoot and resolve customer issues and complaints.
Process orders, forms, applications, and requests.
Maintain customer records and update account information.
Escalate complex issues to the appropriate department.
Gather customer feedback and report to management.
Benefits
- EPF
- SOCSO
- Annual Leave
- Medical Leave
- Performance Bonus
Skills
Customer Support
Problem Solving
Communication Skills
Active Listening
Product Knowledge
Time Management
Empathy
Conflict Resolution
Data Entry
Call Handling
Patience
Technical Support
How to get to this company by public transport?
Batu
Nearby Public Transportation
MRT - JINJANG
0.6 km
MRT - KEPONG BARU
1.0 km
MRT - SRI DELIMA
1.4 km
KTM - KEPONG
1.8 km
MRT - METRO PRIMA
1.9 km
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More