- Jalan Temenggung 21/9 Cheras Selangor Malaysia 43200

Working Location
Job Description
Requirements
Possess a minimum of Secondary/SPM/'O' Level certification.
Entry-level position; fresh graduates are encouraged to apply.
Demonstrate excellent customer service skills to ensure customer satisfaction and loyalty.
Exhibit strong communication skills in both English and Bahasa Malaysia, enabling effective interaction with customers and colleagues.
Develop and maintain comprehensive product knowledge of electronic components and devices to effectively address customer inquiries and provide accurate information.
Implement effective sales strategies to achieve sales targets and maximize revenue generation.
Utilize cross-selling techniques to promote related products and increase sales value.
Build and maintain strong relationships with customers to foster long-term partnerships and repeat business.
Exhibit problem-solving skills to address customer concerns and resolve issues in a timely and efficient manner.
Demonstrate an understanding of renewable energy concepts and products (added based on skills provided).
Responsibilities
Provide exceptional customer service by greeting customers, understanding their needs, and guiding them through the selection of electrical products.
Actively engage with customers to understand their requirements and recommend suitable electronic components and devices, leveraging product knowledge and sales strategies.
Achieve and exceed sales targets by effectively utilizing cross-selling techniques and building strong customer relationships to encourage repeat business.
Maintain a thorough understanding of the company's product line, including features, benefits, and technical specifications, to effectively address customer inquiries and provide accurate information.
Resolve customer complaints and issues promptly and professionally, ensuring customer satisfaction and maintaining a positive brand image.
Stay up-to-date on industry trends, competitor activities, and new product releases to identify sales opportunities and maintain a competitive edge.
Assist in maintaining the visual appeal of the retail store by ensuring products are displayed attractively and the store is clean and organized.
Benefits
Skills
BANDAR TUN HUSSIEN ONN
1.6 km
SRI RAYA
1.9 km
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