- Jalan Raja Uda Butterworth Pulau Pinang Malaysia 12200

Working Location
Job Description
Requirements
Diploma in Computer Science/Information Technology or equivalent.
Proficiency in Mandarin, Bahasa Malaysia and English.
We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
At least 2 year of experience in the customer service field and technical support field.
Aggressive support person & fast efficiency work
Responsibilities
Implementation, Training, Troubleshooting, and Testing on Software App, providing expert advice and solutions to customer issues, and ensuring all tickets are resolved promptly and to the client's satisfaction.
Handle problem-solving, troubleshooting, and debugging skills who can quickly and efficiently identify and escalate issues to the appropriate level of support.
Seeking a customer support specialist to assist clients via phone and remote access.
Comprehensive training and hands-on guidance provided.
Opportunity to discover your talents and work alongside senior experts and young professionals.
Good to know with Accounting & Payroll Software system and conduct Software Training.
More passion and patience to develop an Ai prompt with great experience environment
Benefits
Skills
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.