- Lebuh Batu Maung 1 Bayan Lepas Pulau Pinang Malaysia 11960

Working Location
Job Description
Requirements
Minimum 1 year of experience in: Ocean Freight Import or Export, Sea Freight Operations, Freight Forwarding, Shipping Coordination, Logistics Operations
Knowledge of export documentation and shipping procedures is highly preferred.
Experience with CargoWise (CW1) or similar freight forwarding systems is an advantage.
Proficient in Microsoft Office applications (Excel, Word, Outlook, PowerPoint).
Strong communication and coordination skills.
Detail-oriented with good problem-solving abilities.
Able to work independently while managing multiple priorities in a fast-paced environment.
Responsibilities
Position : Sea Freight Import / Export
Industry: Freight Forwarder
Work Location: Jalan Batu Maung, DIS3PLEX Free Commercial Zone, 11960 Bayan Lepas, Penang,
Work arrangement: Onsite Monday to Friday, 9:00 AM to 6:00 PM
Employment Type : 12 months contract with PERSOL
Salary: RM2,000 - RM2,300 (based on experience & skills)
What You'll Be Doing
Coordinate export shipment bookings and respond to inquiries from customers, shipping lines, offices, and internal stakeholders.
Ensure timely and accurate registration of shipments in CargoWise (CW1) and other operational systems.
Manage shipping documentation
Liaise closely with shipping lines, carriers, freight forwarders, vendors, offices, and customers to ensure smooth shipment execution.
Send shipment pre-alerts and shipping updates to customers and destination offices.
Monitor permit declarations and ensure regulatory requirements are met.
Handle cargo irregularities, shipment exceptions, and customer escalations in a timely manner.
Verify shipment costs, process invoices, and support billing-related inquiries.
Ensure timely invoicing and payment collection in accordance with company policies.
Support cargo claims, insurance claims, and dispute resolution activities when required.
Maintain accurate shipment records and ensure compliance with customer SOPs and global operational standards.
Why Join Us?
Gain valuable exposure to international freight forwarding operations.
Develop your expertise in Ocean Export and Shipping Coordination.
Build your career with a global logistics leader.
Work alongside experienced industry professionals in a collaborative environment.
Benefits
Skills
Important Information
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