- Jalan Raja Chulan Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50250
Working Location
Job Description
Requirements
3-5+ years of strong hands-on experience with corporate databases, particularly IBM Db2
Proven experience managing databases in AWS and/or Azure
Able to be on call for standby support (rotation roster)
Exposure to CPaaS platforms for real-time communication systems
Experience with PostgreSQL in cloud-native services highly regarded
IBM Db2 certifications highly regarded
Solid understanding of high availability and disaster recovery architectures
Experience with performance tuning and troubleshooting in production systems
Experience with monitoring tools (e.g. CloudWatch, Azure Monitor, or third-party tools)
Knowledge of Linux/Unix administration
Strong understanding of networking protocols in relation to DB connectivity and process flow from applications
Experience with automation and scripting (Python, Bash, Powershell)
Strong understanding of incident and change management
Superior research and analytical skills to track and predict trends
Responsibilities
A Database Administrator (DBA) with deep expertise in IBM Db2 is needed to play a key role in supporting the backbone of their CPaaS solution. In this role, you’ll work across AWS and/or Azure cloud-native environment, ensuring the reliability and performance of databases that power real-time communication services at scale. You’ll help to build and maintain resilient, secure and highly available global systems that keep the company’s platform running seamlessly.
Administer, configure, and support IBM Db2 databases across production and non-production environments
Manage database lifecycle activities including provisioning, patching, upgrading, and decommissioning
Perform database backup, recovery, and disaster recovery (DR/BCP) planning and testing
Ensure uptime and reliability aligned with SLA/SLO targets, particularly for real-time CPaaS workloads
Implement and maintain cloud-native database solutions, automation, and infrastructure-as-code (IaC) practices
Optimize database performance and cost efficiency in cloud environments
Monitor and tune database performance
Troubleshoot performance bottlenecks in high-throughput, low-latency systems typical of CPaaS platforms
Support capacity planning and scaling strategies
Implement database security controls including access management, encryption, auditing, and compliance policies
Ensure alignment with organizational and regulatory requirements (e.g., data protection, retention policies)
Collaborate with DevOps teams to integrate database operations into CI/CD pipelines
Develop scripts and automation for routine DBA tasks
Provide L2/L3 support for database-related incidents
Perform root cause analysis and implement preventative measures
Participate in 24/7 on-call rotations for critical systems
Work closely with application, platform, and network teams supporting CPaaS workloads
Provide database expertise in architecture and design discussions
Document operational procedures and best practices
Please note that only shortlisted candidates will be contacted.
For more information, you may reach out to Cheryl Soh via email (*************) or WhatsApp (+************* 3437)
Benefits
Skills
MRL - RAJA CHULAN
0.2 km
MRT - BUKIT BINTANG
0.5 km
MRL - BUKIT BINTANG
0.5 km
MRL - BUKIT NANAS
0.8 km
MRL - IMBI
0.9 km
MRT - CONLAY
1.0 km
LRT - PLAZA RAKYAT
1.0 km
LRT - DANG WANGI
1.0 km
LRT - KLCC
1.1 km
MRL - HANG TUAH
1.2 km
LRT - HANG TUAH
1.2 km
MRT - MERDEKA
1.2 km
LRT - KAMPUNG BARU
1.2 km
MRT - PERSIARAN KLCC
1.3 km
LRT - MASJID JAMEK
1.3 km
MRL - MEDAN TUANKU
1.5 km
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