- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470

Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Are You a Native Cantonese Speaker ? or Fluent in Cantonese ?
We are expanding our international customer service team and looking for passionate individuals who enjoy communicating with people and solving problems
Whether you are a fresh graduateor havecustomer service experiencewewelcomeyou tojoin our growing team and build your career with us ! ! !
Job Summary:
Provide professional customer support through phone calls live chat and email Assist customers with enquiries resolve issues and deliver a positive customer experience while maintaining high service standards.
Job Details
Location: KL Sentral
Joining Date : August 2026
Working Days : 5 Working Days 2 Rotational Off Days
Basic Salary : Based on qualifications working experience and overall candidate profile
Allowances: KPI Allowance + Night Shift Allowance
Job Requirements:
Native or fluent Cantonese speaker with good English communication skills
Minimum SPM qualification
Fresh graduates are encouraged to apply
Customer Service experience is an advantage
Computer skills and willing to work night shifts
Responsibilities
Handle customer enquiries through phone calls, live chat, and email in a professional and friendly manner.
Provide accurate information and resolve customer issues related to healthcare products and services.
Record and update customer information and interactions accurately in the system.
Follow up on customer cases and escalate complex issues to the relevant team when necessary.
Ensure compliance with company policies, healthcare regulations, and data privacy requirements.
Benefits
Skills
LRT - KL SENTRAL
0.1 km
KTM - KL SENTRAL
0.1 km
MRL - KL SENTRAL
0.1 km
MRT - MUZIUM NEGARA
0.3 km
MRL - TUN SAMBANTHAN
0.7 km
KTM - KUALA LUMPUR
1.0 km
LRT - BANK RAKYAT BANGSAR
1.1 km
LRT - PASAR SENI
1.4 km
MRT - PASAR SENI
1.4 km
MRL - MAHARAJALELA
1.6 km
KTM - MID VALLEY
1.9 km
MRT - MERDEKA
2.0 km
LRT - MASJID JAMEK
2.0 km
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