Ikia Ventures Sdn. Bhd. Hiring! Full Time Restaurant Supervisor in Johor, Earn up to MYR 3,000 - Ricebowl

Assist the Restaurant Manager in daily operations, including opening and closing procedures, ensuring smooth service delivery.

Supervise and guide a team of front-of-house and back-of-house staff, providing clear direction and support to foster a positive work environment.

Conduct on-the-job training for new and existing staff on service standards, menu knowledge, food safety protocols, and operational procedures.

Monitor inventory levels for food, beverages, and supplies, assisting with stocktaking and placing orders as needed to prevent shortages.

Handle customer inquiries, feedback, and complaints professionally and efficiently, aiming for satisfactory resolutions and maintaining high customer satisfaction.

Ensure compliance with all health, safety, and hygiene regulations within the restaurant premises, conducting regular checks.

Support the implementation of marketing initiatives and promotions to drive sales and enhance the restaurant's reputation.

Collaborate with kitchen staff to ensure timely and accurate preparation and delivery of food orders, maintaining quality standards.

Assist the Restaurant Manager in overseeing daily operations, ensuring smooth service flow and adherence to company standards.

Supervise and guide a team of service staff, providing training on menu knowledge, service etiquette, and operational procedures.

Monitor inventory levels, assist with stocktaking, and ensure proper storage and rotation of food and beverage items to minimize waste.

Handle customer inquiries, feedback, and complaints promptly and professionally, aiming for high levels of customer satisfaction.

Ensure compliance with all food safety and hygiene regulations, maintaining a clean and organized work environment.

Support the implementation of marketing initiatives and promotions to drive sales and enhance the restaurant's reputation.

Assist in scheduling staff shifts and managing breaks to ensure adequate coverage during peak hours.

Conduct pre-shift briefings to communicate daily specials, service goals, and any important updates to the team.

Collaborate with kitchen staff to ensure timely and accurate order fulfillment and presentation.

Identify opportunities for service improvement and contribute to the development of new operational strategies.