- Jalan Tun Sambanthan Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470

Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
We're Looking For:
Fluent in Mandarin and Traditional Mandarin (spoken, read & written)
Fresh graduates are encouraged to apply as this is JUNIOR role
No prior experience required – training will be provided
Strong communication skills and a customer-first mindset
Responsibilities
Responsibilities:
Handle customer inquiries via Voice, Chat, and Email channels. (mainly chat and email)
Resolve issues efficiently while meeting SLA, Quality, and CSAT targets.
Accurately document customer interactions in CRM systems.
Deliver exceptional customer service and maintain high productivity standards.
Benefits
Skills
KTM - KL SENTRAL
0.4 km
MRL - KL SENTRAL
0.4 km
LRT - KL SENTRAL
0.4 km
MRL - TUN SAMBANTHAN
0.7 km
LRT - BANK RAKYAT BANGSAR
0.7 km
MRT - MUZIUM NEGARA
0.8 km
KTM - KUALA LUMPUR
1.4 km
KTM - MID VALLEY
1.4 km
LRT - PASAR SENI
1.7 km
MRT - PASAR SENI
1.7 km
MRL - MAHARAJALELA
1.8 km
LRT - ABDULLAH HUKUM
1.9 km
KTM - ABDULLAH HUKUM
1.9 km
KTM - SEPUTEH
1.9 km
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