jobType.full_time Service Team Leader Jobs, salary up to MYR 2,700 in Agensi Pekerjaan Cornerstone Global Partners (Malaysia) Sdn Bhd Shah Alam - Ricebowl

Requirements

• Minimum 2–3 yearsof experience in F&B, QSR or retail, withat least 1 year in a supervisory role.

• Able to work 6 days work week in shift

• Strong leadership and people management skills.

• Customer-focused with excellent communication and interpersonal skills.

• Able to work in a fast-paced environment and multitask effectively.

• Willing to work rotating shifts, weekends and public holidays.

• Passionate about delivering excellent customer service and developing team member.

• Have valid Food Handling Cert & Typhoid Cert is a plus point.

Job Responsibilities

• Lead and supervise the team during assigned shifts to ensure smooth daily operations.

• Delegate tasks and provide guidance to team members to maintain service and operational standards.

• Deliver excellent customer service and handle customer enquiries or complaints professionally.

• Ensure food quality (freshly baked Donuts and Sandwiches), beverage (Coffee, Tea & Cold Brew) preparation and store cleanliness meet company standards.

• Support store opening and closing procedures, cash handling and daily operational checks.

• Monitor stock levels and assist with inventory management.

• Coach, motivate and provide on-the-job training to team members.

• Assist the Store Manager in achieving sales, productivity and operational targets.

• Ensure compliance with company SOPs, food safety and hygiene standards.

• Prepare smooth shift handovers and report operational issues to the Store Manager.

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Training Provided
• Overtime Pay