BilaBila Retail Hiring! Full Time Field Manager in Melaka, Earn up to MYR 3,000 - Ricebowl

Job Requirements

• Nationality: Open to Malaysian citizens only.

• Education: Bachelor’s Degree in Business Administration, Retail Management, Hospitality, or a related field (Equivalent diploma with extensive experience will be considered).

• Experience: 3–5 years of experience in retail operations, multi-unit management, or as an Area/Cluster Manager (FMCG or convenience store experience is highly preferred).

• Skills:*

• Proven track record of hitting sales targets and managing operational budgets.

  • Strong leadership capabilities with experience managing diverse, decentralized teams.

  • Analytical mindset with the ability to interpret retail data and P&L statements.

• Mobility: Must possess a valid driver’s license and own transport, with the willingness to travel heavily across the designated region daily.

• Languages: Fluent in English and Bahasa Malaysia

Job Requirements:

1. Operational Excellence & Compliance

• Conduct regular, unannounced field audits and site visits across assigned stores to ensure strict compliance with company policies, safety standards, and standard operating procedures (SOPs).

• Monitor store cleanliness, inventory levels, stock rotation (FIFO), and minimize shrinkage/wastage.

• Ensure all visual merchandising guidelines, promotions, and marketing campaigns are executed flawlessly on the ground.

2. Financial & Sales Performance

• Analyze regional sales data, P&L reports, and key performance indicators (KPIs) to identify underperforming areas and implement corrective action plans.

• Strategize and execute localized sales initiatives to drive foot traffic and boost average transaction values.

• Manage operational budgets, control labor costs (overtime), and optimize store expenses without compromising quality.

3. Team Leadership & Talent Development

• Supervise, mentor, and evaluate the performance of Store Managers and supervisors within your assigned cluster.

• Identify training gaps and collaborate with HR to conduct upskilling workshops for customer service, product knowledge, and leadership.

• Build a positive work culture to maintain high team morale, resolve internal conflicts, and minimize staff turnover.

4. Market Intelligence & Feedback Loop

• Act as the direct link between HQ and the field, translating corporate strategies into actionable ground steps and feeding local market insights back to management.

• Monitor local competitor activities, pricing, and consumer trends to provide strategic recommendations.

• Dental claim
• Birthday leave 
• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Training Provided
• Medical Insurance