- Lebuhraya Setia Alam Shah Alam Selangor Malaysia 40170

Working Location
Job Description
Requirements
About the role
We are having a Internship for a Operations Executive to assist the company in managing key accounts.
As a Delivery Operations Executive at UParcel, you will play a pivotal role in ensuring the seamless and efficient delivery of parcels across Singapore. In this internship position, you will be responsible for overseeing and optimizing the day-to-day delivery processes, driving continuous improvement and enhancing customer satisfaction.
Working Hours: 5 days work week. Monday to Friday, 10am to 7pm
Responsibilities
What you'll be doing
Learn to assign deliveries to drivers in the system via direct calling
Manage and coordinate the delivery drivers, ensuring timely and accurate dispatch of parcels to customers
Assist in account handling of selected key customers
Monitor delivery performance metrics and identify areas for improvement to optimise operational efficiency
Implement and oversee delivery route planning and scheduling to maximise productivity and reduce costs
Identify and recommend process improvements to enhance the overall delivery experience
Assist manager in executing daily operations to achieve the monthly and quarterly KPI and business results in the department
Benefits
Skills
Important Information
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