World Vision Malaysia Hiring! Full Time Digital Specialist Senior Associate in Selangor - Ricebowl

• Bachelor's degree in Digital Marketing, IT, Computer Science, or related field.

• 3–5 years of relevant experience in digital marketing, analytics, or web management.

• Strong hands-on experience with Google Analytics, Tag Manager, SEO/SEM tools, and Meta Ads Manager.

• Familiarity with CMS platforms and basic HTML/CSS.

• Strong analytical, problem-solving, and decision-making skills.

• Good stakeholder management and communication skills.

Core competencies

• Digital Performance Management

• Analytical & Data-Driven Thinking

• Problem Solving & Optimisation

• Stakeholder Collaboration

• Accountability & Ownership

• Innovation

1. Website & Digital Platform Management

• Manage and optimize website performance, user experience, and conversion journeys.

• Lead improvements in SEO, page performance, and mobile responsiveness.

• Identify and resolve technical or integration issues proactively.

• Ensure high standards of platform reliability, security, and functionality.

2. Digital Campaign Management

• Manage end-to-end execution of digital campaigns across channels.

• Ensure proper tracking setup (UTM, pixels, tagging) for accurate performance measurement.

• Work closely with internal teams to optimise campaign messaging and digital journeys.

• Monitor campaigns and implement real-time improvements.

3. Analytics & Performance Optimization

• Analyze campaign and web performance data to generate actionable insights.

• Identify opportunities to improve engagement, conversion, and ROI.

• Build dashboards and provide clear performance reporting.

• Ensure data integrity across platforms and tools.

4. System Integration & Vendor Management

• Coordinate with IT, CRM, and vendors to ensure seamless system integration.

• Lead testing of digital platforms, donation flows, and new features.

• Ensure digital ecosystem (website, CRM, payment gateway) functions effectively.

5. Cross-Functional Collaboration & Innovation

• Partner with Marketing, Campaigns, Communications, and Programmes teams to drive integrated digital strategies.

• Recommend new tools, platforms, or approaches to enhance digital performance.

• Share best practices and guide Associates or team members where needed.

• Annual Leave
• EPF
• SOCSO